Category: Customer Feedback

I lost my car keys at Dodger Stadium and sent a LINE to Sky Horse late at night, they immediately replied with solutions and suggestions, and even offered to send a spare key to the stadium, although there would be an additional cost, but under these circumstances, I was really grateful that someone was willing to help! Luckily, the pitch staff were able to help us find the key, but I can't thank Sky Horse enough for coming so late in the evening...

I was very satisfied with the service and customization of the car rental, and the customer service was very quick to reply! I would highly recommend this car rental service to any of my friends or relatives who are coming to the US! -- Patty (LINE)

上個月過年假期帶家人到洛杉磯，向 Sky Horse租車沒想到在高速公路上扎到釘子爆胎，聽聞美國的服務效率就是要慢慢等，原本已經焦慮的想砍掉+重排下午行程（包含最最最最重要的人生第一場湖人NBA），結果Sky Horse 租車公司在我們聯繫他們一小時後，直接開一台完好的替…

I'm really glad I chose the right car rental company - Sky Horse, which speaks Chinese! It was my first time driving alone in the US, and I was always worried that it would be hard to tell what was going on, and I panicked a lot of the time, but the efficiency of their handling made me feel much more at ease. First, when I picked up the car, the car was upgraded and a brand new car was provided, which was a pleasant surprise! Secondly, on the first day of my trip, I accidentally hit something and got a flat tire, so I contacted customer service and...

I've been going to UCSD for ESL for more than half a year now, and I really realize that it's like having no legs in California without a car! I had to travel 40 minutes to the nearest grocery store in the sun to get to my dorm. The most exhausting part of the experience was dealing with car rental companies, probably because my English was not good enough, and I had to pay a lot of money for short-term rentals, or long term rentals that took a long time to get to, and it was a little scary to drive....

I would like to thank Sky Horse, a Taiwanese car rental company that was recommended by a fellow board member, for providing us with advice on our itinerary, tips on driving in the U.S. before our trip, and a super convenient pick-up and return service at the airport gate. It gave me a lot of peace of mind for my first time driving in the U.S., and saved me from having to run around with my family and luggage looking for a rental car company. This was our first family trip to the U.S.A., and our family members were both old and...