From booking and insurance to car pick-up and drop-off, everything is streamlined in one go.
You can reserve a car through our website and connect with us on LINE for personalized assistance. Our team provides full support in Mandarin and English to help you choose the right vehicle and insurance plan, as well as answer any questions you may have about the rental process or your trip planning.
1. Midsize Sedan (similar to Toyota Corolla): 5 seats / 1 adult + 1 child (with luggage) 2. Full-Sized Sedan (similar to Toyota Camry): 5 seats / 2 large luggage items 3. SUV (similar to Honda CR-V): 5 seats / 4 large luggage items 4. Minivan (similar to Honda Odyssey): 7-8 seats / 4 large luggage items. If not fully occupied, the rear seats can be folded down for additional luggage. Please contact us directly; we will recommend the most suitable vehicle for your group and luggage.
When booking a vehicle, the official website will display a clear and transparent final cost, which includes the following: 1. Deposit: Pay a deposit of US$100 using a credit card when booking on the website. You will receive an email notification confirming the booking is complete. 2. Remaining balance: Pay the balance upon delivery using a credit card (contactless payment, Apple Pay, online payment) or in US dollars. 3. Pre-authorization deposit: A pre-authorization deposit of US$1 will be pre-paid using the same credit card used to pay the deposit upon vehicle pickup. This pre-authorization will automatically expire 30 days after pickup.
Additional charges will apply if the following conditions occur after returning the vehicle: 1. Unpaid/paid parking fees, toll fees, or traffic tickets; 2. The vehicle is excessively dirty or has an unpleasant odor requiring special cleaning (smoking is strictly prohibited inside the vehicle); 3. The fuel level is lower when returning the vehicle than when picking it up (the vehicle may not be fully fueled upon return due to delivery); 4. Damage to the vehicle's interior or exterior.
You will need to provide your valid original driver's license, international driver's license, passport, and a valid credit card.
For international flights, we recommend picking up the car 1 hour after arrival and returning it 3.5 hours before departure. Please fill in your arrival flight information when booking, and our staff will monitor the flight status and prepare the vehicle to wait outside the airport. Los Angeles (LAX) / San Francisco (SFO) international flights: estimated pick-up 1 hour after arrival, return 3.5 hours before departure. Ontario (ONT) international flights: estimated pick-up 30 minutes after arrival, return 2.5 hours before departure.
Our rental fee includes the base rental cost, vehicle insurance, and related taxes. The total cost displayed on our website at the time of booking is the final amount—there are no hidden fees or additional charges upon arrival.
We offer two sizes of child seats, which can be selected as an additional option when ordering a vehicle. US regulations require children under 8 years old to use a car safety seat or booster seat in the back seat; children aged 8 or taller than 4'9" (145 cm) may use a booster seat on a case-by-case basis.
Yes. You can get a full refund if you cancel at least 7 days before picking up the car via LINE message or on our website. If you need to adjust the rental period, location, car model, or insurance plan, please let us know at any time, and we will assist you.
We offer pick-up and drop-off services at major airports, downtown areas, and surrounding cities (such as San Jose, Oakland, and throughout the Bay Area) in Los Angeles, San Francisco, San Diego, and Las Vegas, providing personalized assistance based on your location and needs.
Sky Horse offers pick-up and drop-off services within the same city (Los Angeles, San Francisco, San Diego, and Las Vegas) (e.g., pick up at Los Angeles airport and return within downtown Los Angeles). For cross-city pick-up and drop-off, common fees are as follows: • San Francisco – Los Angeles US$ 200 • Las Vegas – Los Angeles US$ 350 • Los Angeles – San Diego US$ 100
Sky Horse offers real-time customer support via LINE. Simply reach out, and we'll assist you as soon as possible.
Yes. Please select "Additional Driving Coverage" when booking to ensure that the primary driver and other drivers are covered by insurance. Please provide all drivers' licenses for verification upon vehicle pickup. Driving without insurance and causing an accident will result in the insurance company refusing to pay compensation, and under California vehicle regulations, a fine of up to US$720 may be imposed.
In the US, the minimum age for car rental is 21. We do not rent to drivers under 21. If the driver is under 25, a Young Driver Fee of US$19/day will be charged.
When ordering a vehicle, you can choose between four-wheel drive (AWD) or snow chains to suit different driving needs on various road conditions. In the US, Google Maps is the most commonly used navigation system, and most of our vehicles come equipped with CarPlay for convenient navigation using your phone. If you plan to visit national parks or remote areas, it's recommended to download offline maps in advance to avoid situations where network connectivity is poor.
Most car models offer unlimited mileage, with only some luxury models having mileage limits; complete information is provided when selecting a car model on the official website.
Contact the local police immediately to file a report, and notify us as soon as possible. We will assist with the necessary follow-up procedures.
It is recommended to fill the fuel tank to the level it had when you picked up the car before returning it. If the fuel level is lower than when you picked up the car, the system will automatically calculate an additional fee, which will usually be higher than the cost of refueling yourself.
The longer the rental period, the more favorable the average daily price. You can check the discounted prices by booking a vehicle directly on the official website. If you wish to rent for 180 days or more, we recommend contacting us directly via LINE for a personalized quote.
The main risks of renting a car and driving in the United States are collisions or theft of the rental vehicle, as well as compensation for vehicle damage and bodily injury to third parties caused by collisions. Sky Horse offers a variety of insurance plans that can be selected according to individual needs; if you are unsure which combination to choose, it is recommended to consult customer service directly, and the insurance plan can be adjusted before the trip.
The price includes: accommodation for the entire trip (4 nights), entrance fees to attractions, airport transfers, Chinese-speaking tour guide, transportation within the parks, designated meals, glacier hiking equipment, and tips. It excludes: round-trip international airfare, personal shopping expenses, travel insurance (strongly recommended to purchase your own), and meals not included in the itinerary.
Yes, you need to purchase your international flight tickets separately. We recommend flying from Taiwan to Seattle (SEA), San Francisco (SFO), or Los Angeles (LAX) for a connecting flight, and then flying to Anchorage (ANC). We can help confirm if you have enough time for your layover.
1. Contact us via LINE or Email to inform us of your departure date and number of participants. 2. After confirming availability, we will provide you with a registration form and fee details. 3. Pay a deposit (usually 30% of the total cost) to secure your place. 4. Pay the balance 30 days before departure. 5. You will receive detailed pre-departure information before departure.
The standard itinerary is currently 5 days and 4 nights, and single-day participation is not available. We offer limited customization services (such as birthday celebrations, special accommodation upgrades, etc.), which you can specify when inquiring via LINE.
A minimum of 2 people are required to participate (single registration incurs an additional charge), and a maximum of 8 people are needed to ensure a small group quality. If the number of participants is insufficient, we will try to arrange a combined group.
There is no strict age limit, but glacier hiking requires a certain level of physical fitness. We have a record of successfully completing the trip with seniors; if you have any concerns, please let us know in advance, and we will provide suitable advice.
For general sightseeing and self-driving tours, no special permits are required; a valid International Driving Permit (IDP) is sufficient to legally drive in Alaska. However, some roads within national parks (such as unpaved surfaces) may require four-wheel drive, so an SUV is recommended.
Summer (May to September) is ideal for road trips, with long hours of sunshine and optimal road conditions, allowing for visits to national parks and glaciers. Winter (November to March) is primarily for aurora viewing, but some roads may be closed, and snow driving experience is required.
LINE Inquiry 
Book Now